PRIVACY POLICY

1. Who We Are

Icon Jiu Jitsu Belfast (“we”, “us”, “our”) operates this website and provides Brazilian Jiu Jitsu training services.

If you have any questions about this policy or your data, you can contact us at:

📧 iconbelfastapp@outlook.com

📍 Belfast, United Kingdom

2. What Data We Collect

We may collect and process the following personal data:

- Name

- Email address

- Phone number

- Information submitted via contact or booking forms

- Messages you send us

- Website usage data (via cookies and tracking tools)

3. How We Collect Your Data

We collect data when you:

- Fill out a form on our website

- Enquire about classes

- Book a consultation or trial

- Interact with our advertisements (e.g. Facebook/Instagram)

- Browse our website (via cookies)

4. How We Use Your Data

We use your data to:

- Contact you about your enquiry

- Book and manage appointments

- Provide information about our classes and services

- Send relevant follow-ups and offers

- Improve our website and marketing performance

5. Marketing Communications

If you submit your details, we may contact you via:

- SMS (text message)

- Phone call

- Email

You can opt out at any time by replying “STOP” to messages or contacting us directly.

6. Third-Party Services

We use trusted third-party tools to run our business. These may include:

- Go High Level (GHL) – CRM and communication system

- Meta (Facebook & Instagram) – advertising and lead tracking

- Website platform providers (e.g. Squarespace)

These providers may process your data on our behalf.

7. Cookies & Tracking

Our website uses cookies and tracking technologies to:

- Understand how visitors use our site

- Improve advertising performance

- Track conversions from ads

This may include the Meta Pixel.

You can control cookies through your browser settings.

8. How We Store Your Data

Your data is stored securely and only kept for as long as necessary to:

- Fulfil the purpose it was collected for

- Comply with legal obligations

9. Your Rights

Under UK data protection law, you have the right to:

- Access the data we hold about you

- Request correction of inaccurate data

- Request deletion of your data

- Object to how your data is used

To exercise any of these rights, contact us using the details above.

10. Data Security

We take reasonable steps to protect your personal data from:

- Unauthorised access

- Loss or misuse

11. Changes to This Policy

We may update this policy from time to time. Any updates will be posted on this page.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact:

📧 iconbelfastapp@outlook.com